Shipping policy
Shipping Policy
Last updated: [Insert Date]
Welcome to GenAlphaLife.com! We’re excited to deliver your order and want to make sure you know exactly how our shipping works.
Processing Time
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All orders are processed within 2–5 business days.
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During high demand periods (such as holidays or product launches), processing may take longer.
You’ll receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery
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United States: We currently offer free standard shipping on all orders within the U.S.
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International Orders: Standard shipping rates are calculated at checkout based on your location.
Delivery estimates:
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United States: 5–12 business days
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International: 10–20 business days
Note: Delivery times are estimates and may vary due to customs delays or carrier issues beyond our control.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey.
Customs, Duties & Taxes (International Orders)
International orders may be subject to import duties, taxes, or customs fees once the shipment reaches your country. These charges are the responsibility of the customer and are not included in our product or shipping costs.
Lost or Delayed Packages
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If your order hasn’t arrived within the expected delivery window, please contact us at support@genalphalife.com.
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GenAlphaLife is not responsible for delays caused by carriers, customs, or incorrect addresses provided at checkout, but we’ll do our best to help.
Returns & Exchanges
For details on returns, please review our Return Policy.
Questions?
If you have any questions about your order or our shipping policy, reach out to us at: support@genalphalife.com